Skip to main content

Challenges to Implementing an Electronic Health Record

PUBLISHED ON: 07.30.2023
pavement with sunrise

Implementing an Electronic Health Record

There are certainly challenges to implementing an Electronic Health Record, but the need to transition to electronic health records is inevitable. Behavioral health is no exception, and though we may hold onto nostalgia for handwritten notes and paper records, the era of managing agencies on paper is drawing to a close. There are certainly challenges to implementing an electronic health record, and it’s better to be aware beforehand.

Embrace Technology

Recognizing the need to embrace electronic health records is the first step. While some clinicians may resist letting go of traditional documentation methods, a few crucial questions remain: Is it time to transition? If so, how do you select the right electronic health records system and get started? Alternatively, it may be time to shift to a different system if your current EHR no longer meets your needs. How do you gracefully abandon your outdated program and switch to a new one?

Planning for Challenges When Implementing an Electronic Health Record

Successfully transitioning to electronic health records requires proper planning, time allocation, and resource management. It’s essential to involve everyone on your team in this significant undertaking. Training and implementing a new system demand considerable effort, but the long-term benefits outweigh the initial challenges. Adequate research, planning, and resource allocation are essential for smooth integration into the new electronic health records system.


Consider the timing of the transition carefully. Slow periods in your agency might be ideal, providing revenue from previous work and allowing a break from current treatment sessions. If no such slow period exists, consult with your staff to identify when they would be most receptive to taking on this project. Aligning the transition with internal processes and personal deadlines can help employees focus on EHR integration effectively.

Organize the Change

Getting everyone on board with the change is crucial for a successful implementation. Understand that change can threaten your staff, but you can influence them positively with genuine commitment and enthusiasm for the transition. Invest time meeting with each employee individually to address their concerns and secure their commitment to the implementation process. Identify key staff members who can lead and support others through the transition.


Research is essential when selecting an EHR system. Take at least a month to explore various options, as choosing the right software is a long-term decision that should accommodate your agency’s growth and adapt to industry changes.

To aid your research process:

  1. Utilize software directories and seek referrals from peers with EHR systems experience.
  2. Engage your most vital team members to assist in the research, as they will be more invested in the process.
  3. Assign department leaders to research specific needs related to their areas, such as billing or administration.

In conclusion, embracing electronic health records is inevitable and beneficial for behavioral health agencies. A successful transition depends on devoting adequate time and effort to research, planning, and securing staff support, ensuring improved efficiency and patient care in the long run. For specific solutions, consider exploring PIMSY Electronic Health Records, which aims to save time, reduce costs, and maximize profitability for your agency.

Selecting the proper behavioral health EHR involves careful consideration. We offer an EHR Guide to streamline the process and ensure you cover all bases.

Get in touch to share your EHR wish list with us:
Phone: 877.334.8512, ext 1 Email:

For additional resources and tools, visit our EHR Resource Center.

Author: pehradmin