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Support & Services


PIMSY customers experience our relentless attention to customer satisfaction and a hands-on accessible and responsive approach.

  • Knowledge base

  • Help Desk Support – Email / Chat

  • Phone Support

  • Priority Support


PIMSY provides a superior onboarding experience, ensuring your team is set up for success. If additional deployment support or customization is required, PIMSY offers add-on services.

  • Enhanced implementation with on-site support, training, and implementation

  • Data Entry & Admin. Support

  • Configuration Services

  • Import Client & Staff data for initial system setup


The PIMSY EHR system is intuitive and user friendly. Our complementary training and knowledge support ensure quick time to deployment and ease of use across the organization.

  • Helpdesk Training
  • Webinar Training